Termeni și condiții generale

GENERAL TERMS AND CONDITIONS

  1. INTRODUCTORY PROVISIONS

1.1. Medical Partner Kft., hereinafter referred to as the “Service Provider” (registered office: 2049 Diósd, Álmos fejedelem utca 27.; company registration number: 13-09-134939), pursuant to Section 6:77 of Act V of 2013 on the Civil Code (“Civil Code”), hereby unilaterally defines, without the cooperation of the other party, the following General Terms and Conditions applicable to individual orders and contracts concluded based on such orders, hereinafter referred to as the “GTC.”

1.2. Service Provider details: Name: Medical Partner Kft. Registered Office: 2049 Diósd, Álmos fejedelem utca 27. Mailing Address: 2049 Diósd, Álmos fejedelem utca 27. Company Registration Number: Cg. Medical Partner Kft. Registering Court: Fővárosi Törvényszék Cégbírósága Tax Number: 14513488-2-13 Authority issuing professional operating license: Pest Megyei Kormányhivatal Érdi Járási Hivatala Professional Operating License Number: 520-2/2011 Bank: OTP BANK NYRT Bank Account Number: 11742111-25349333-00000000 Webshop Customer Service: Customer Service Office: 2049 Diósd, Álmos fejedelem utca 27. Customer Service opening hours: Monday-Friday 8 am – 4 pm, closed on weekends and public holidays Website: www.FOODTESTplus.com Email: hello@FOODTESTplus.com Hosting Provider: Rackforest Informatikai Kereskedelmi Szolgáltató és Tanácsadó Zrt. Registered Office: 1132 Budapest, Victor Hugo utca 11. 5th floor, B05001 Company Registration Number: 01-10-142004 Phone: +36 1 211 0044 Email: info@rackforest.hu

1.3. The purpose of these GTC is to define the terms, conditions, and procedures related to all services provided by the Service Provider, ensuring clarity and legal compliance within the commercial and healthcare service relationship between the parties.

1.4. The scope of these GTC applies to electronic commercial services provided by the Service Provider through www.FOODTESTplus.com, hereinafter referred to as the “Webshop,” and the individual customer account related to these services accessible through www.myFOODTESTplus.com, hereinafter referred to as the “myFOODTESTplus account,” covering rights and obligations of Customers and Clients (“Customer” or “Client”). The Service Provider and Customer shall collectively be referred to as “Parties.” These GTC cover all legal transactions and services performed through the www.FOODTESTplus.com website, irrespective of whether fulfillment is from Hungary or abroad, by the Service Provider or its contributors.

1.5. By sending an order to the Service Provider, the Customer explicitly declares knowledge and acceptance of these GTC. Accordingly, the contractual relationship between the parties consists jointly of the Order and these GTC.

1.6. The Parties may deviate from the provisions of these GTC by mutual written agreement within the Order; however, issues not regulated otherwise will be governed by these GTC.

1.6. The Order established based on these GTC constitutes a written agreement, which is electronically recorded and retained by the Service Provider for eight years, accessible retrospectively. The contract is concluded in Hungarian, and no code of conduct is applicable.

1.7. The Service Provider does not accept the Customer’s general terms and conditions.

1.8. These GTC are valid from their publication until their withdrawal or amendment.

  1. PUBLICATION AND MODIFICATION OF THE GTC

2.1. The Service Provider undertakes to publish the current and amended text of these GTC, fully accessible, printable, and clearly indicating the effective date on the website www.FOODTESTplus.com at least three days before any modification becomes effective.

2.2. The Service Provider reserves the right to unilaterally amend these GTC without the explicit consent of the Customer. Changes will be communicated through the website and may also be sent to the contact details provided by the Customer in the Order.

  1. PRODUCTS AND SERVICES

3.1. FOODTESTplus Food Intolerance Test: The FOODTESTplus food intolerance test can be ordered via the Service Provider’s website at https://FOODTESTplus.com/, involving laboratory sampling at a partner laboratory at an agreed appointment. The Laboratory Partner charges a sampling fee listed on the website, payable by the Customer at sample collection. Transportation costs of samples to the laboratory are included in the service fee.

Before sample collection, the Customer must provide necessary personal data through the secure myFOODTESTplus account at myFOODTESTplus.com or directly to laboratory personnel. By filling out an electronic Request Form or providing data to the laboratory personnel, a myFOODTESTplus account is automatically created. The Customer consents to handling their health data and accepts the Privacy Policy available at https://FOODTESTplus.com/adatvedelem/.

Samples are processed at Medical Partner Human Diagnostic Laboratory (2049 Diósd, Álmos fejedelem u. 27., Hungary). Results are validated by laboratory specialists. Results are provided to the Customer via their secure myFOODTESTplus account, available in English, German, Italian, French, Romanian, and Hungarian.

The myFOODTESTplus account allows Customers to monitor order status, view past results, and manage personal and dependents’ data. The account is available in English and Hungarian.

3.2. Dietetic Evaluation: Dietetic evaluations are available exclusively in English and Hungarian. This service can be ordered through the myFOODTESTplus account, linked to a FOODTESTplus test no older than 90 days. The Customer consents to the handling of health data by completing and submitting the Health Status Questionnaire via the account and accepting the Privacy Policy at https://FOODTESTplus.com/adatvedelem/.

Based on submitted data and payment of applicable fees, the Service Provider provides a personalized dietetic evaluation prepared by a dietitian, delivered to the Customer through their myFOODTESTplus account.

  1. ELECTRONIC CONTRACTING RULES

4.1. These GTC and the relationship between the parties are governed by Act CVIII of 2001 on Electronic Commerce Services (Ekertv.).

4.2. These GTC regulate the rights and obligations related to products and services ordered through the Webshop operated by the Service Provider, forming an integral part of the Contract concluded online between the Customer and Service Provider.

4.3. The Service Provider ensures that Customers can identify and correct input errors electronically before submitting an order.

4.4. When placing an order, Customers must explicitly accept these GTC by ticking a checkbox on the order form.

4.5. If the Customer does not accept the GTC, the order cannot be submitted.

4.4. Certain Webshop services are accessible without registration; however, placing orders requires acceptance of these GTC.

4.5. Orders and confirmations are considered received once accessible to the recipient.

4.6. Contracts concluded electronically constitute written agreements, confirmed by electronically stored purchase data, transaction confirmations, signed declarations, and GTC text, preserved according to legal requirements.

  1. GENERAL PROVISIONS FOR THE CONTRACTUAL RELATIONSHIP

5.1. These GTC are in Hungarian.

5.2. The Parties acknowledge that the Service Provider may unilaterally amend these GTC at any time.

5.3. FOODTESTplus.com is protected by copyright. Reproduction, storage, or sale without explicit written consent is prohibited.

5.4. The Service Provider commits to providing laboratory diagnostics and related services in accordance with applicable regulations and the terms outlined in these GTC and related documents.

5.5. The Service Provider declares possession of the necessary technical and human resources, professional liability insurance, and required official licenses for its activities.

5.6. The Service Provider may perform services through employees or subcontractors.

  1. ORDERING

6.1. Essential features and characteristics of Services are described at http://FOODTESTplus.com/. For any inquiries, customer service is available.

6.2. Service fees are indicated next to each Service and are exempt from VAT. Pricing errors are subject to correction without liability.

6.3. Prices of Services may change anytime, effective upon publication. Price changes do not affect Services already ordered. Refunds due to price decreases after online payment initiation are not available.

6.4. In the case of an incorrect price listing (e.g., obviously incorrect prices of “0” or “1” HUF), the Service Provider is not obliged to fulfill the order but may offer the correct price or allow cancellation. Product images may differ from reality and are illustrative.

6.5. Orders must be fully completed; errors or incomplete information causing delays or errors are not the Service Provider’s responsibility.

6.6. Orders can be made via the Webshop’s “Cart”. Customers add selected services to their Cart using “Add to Cart” buttons. The “Cart” content can be reviewed, modified, or finalized. After finalizing the cart, the Customer proceeds to checkout, providing billing, shipping details, and payment method. A final review is provided before submitting the order, which constitutes a payment obligation.

6.7. Before finalizing an order, the Customer confirms full understanding and acceptance of the GTC, Privacy Policy, and Cookie Policy.

6.8. Upon ordering FOODTESTplus services, the Service Provider sends an electronic invoice to the Customer’s provided email address.

  1. CORRECTION OF DATA ENTRY ERRORS

7.1. The Customer must provide accurate and true data during the order and/or registration process. The Customer is obliged to verify the data provided during the purchase before final submission of the order.

7.2. The Customer has the opportunity to correct any data entry errors at any stage of the ordering process via the order interface (e.g., by removing services from the cart) until the order is sent to the Provider through the Webshop.

7.3. The Customer has the right to request deletion of data provided during purchase or registration by sending an email to hello@foodtestplus.com or via postal mail, clearly identifying themselves and specifying precisely the data they wish to delete. However, the Customer acknowledges that deletion of such data might have limitations, especially due to statutory obligations applicable to Medical Partner Ltd. (e.g., retention periods set by accounting laws) or protection of the Provider’s own rights.

  1. OFFER BINDING, CONFIRMATION

8.1. The Provider immediately confirms the receipt of the electronic order sent by the Customer through an automatic confirmation email, but no later than within one business day. This confirmation email serves as acknowledgment of the receipt of the order. The Provider shall send another email summarizing the order details within two business days, including data provided by the Customer (e.g., billing and delivery information), order ID, order date, the ordered services, their quantities, fees, delivery deadlines, and total payable amount.

8.2. The Provider’s confirmation email constitutes acceptance of the offer made by the Customer, thereby establishing a valid contract between the Provider and the Customer.

8.3. The Customer is released from their binding offer and contractual obligation if they do not receive a confirmation email from the Provider regarding their order within two business days of submission. The Provider is not liable if the confirmation is delayed or not received due to incorrect email addresses provided by the Customer or if the Customer’s email inbox is unable to receive messages for any reason.

Should the Customer notice any inaccuracies in the data contained in the confirmation email, they must inform the Provider immediately, but no later than within one day, to prevent fulfillment of undesired orders.

  1. PAYMENT AND DELIVERY TERMS

9.1. The Customer shall pay the service fee via bank card payment.

9.2. Secure online payments in the Webshop are provided by Barion Payment Zrt. (Address: 1117 Budapest, Infopark sétány 1., Building I, 5th Floor, Unit 5., Hungarian National Bank license number: HEN-I-1064/2013, hereinafter referred to as: Barion). Bank card details provided for payment are never disclosed to the Provider. During card payment, the Customer enters card details directly on the secure Barion payment platform, complying with international card company standards and security regulations, not on the Webshop’s own site. The Provider does not have access to or knowledge of the Customer’s card or account details, card number, or expiration date. Payments via the following cards are accepted in the Webshop:

  • MasterCard
  • Maestro
  • Visa
  • Visa Electron
  • American Express

9.3. The cost of transporting samples collected by the laboratory partner for FOODTESTPlus food intolerance testing to the laboratory is covered by the Provider.

9.4. In the case of FOODTESTPlus food intolerance tests, the Provider delivers the results to the Customer via the myFOODTESTPlus account within the deadline published on the website.

9.5. In the case of dietary evaluation requests, the service is provided within 10 working days from the confirmation email sent by the Provider acknowledging the acceptance of the request.

9.6. The Provider delivers the dietary evaluation in written form to the Customer through the myFOODTEST account.

9.7. The Provider expressly excludes any liability arising from damages, disadvantages, or breaches of rights resulting from incorrect addresses, email addresses, or telephone numbers provided by the Customer.

  1. PERFORMANCE OF CONTRACTS

10.1. Unless otherwise agreed, the place of performance shall be the Service Provider’s registered office or another designated location for the specific services.

10.2. The results of the FOODTESTPlus test and dietary evaluation are securely delivered through an individual customer account, the myFOODTESTplus account, ensuring adequate protection of Customer data. Creating a customer account is therefore mandatory for accessing the service.

10.3. For FOODTESTPlus food intolerance tests, the Customer has 90 days from the order date to use the Service. Exceptions can be made exclusively under specific conditions stated in the Service Provider’s promotional campaigns, explicitly communicated to the Customer. From the 91st day after ordering, the Service Provider may refuse to provide the Service even if the payment has been made.

10.4. The Customer acknowledges that certain services require electronic acceptance of written information or consent statements as stipulated by applicable laws or required by the Service Provider.

10.5. Before using any service, the Customer may request detailed written information about the service. The Customer acknowledges that, unless specifically requested in writing, they consider the standard forms, information sheets, and consent forms provided by the Service Provider sufficient. By electronically approving or submitting the online data, the Customer acknowledges having received comprehensive prior information and understands its contents.

10.5. The Service Provider’s obligations concerning data protection are detailed in the Data Protection Policy.

10.6. If the Customer refuses to electronically approve legally required or requested statements, the Service Provider may refuse to provide the Service and may claim reimbursement for any associated costs incurred. In this case, the Service Provider may withdraw from the contract and claim compensation for incurred damages.

10.7. The Service Provider shall provide the Service at the quality and under the conditions specified on the website. The Customer is required to pay the Service fee to the Service Provider promptly and in full.

10.8. The Service Provider is authorized to provide services exclusively to natural persons who have reached the age of 18, except when the Customer (in the case of minors, their legal representative) submits electronic consent to the Service Provider for the performance of tests or the utilization of services.

10.9. The Customer is required to personally appear at the laboratory partner in a suitable physical, hygienic, and mental condition to receive the service. The Service Provider reserves the right to refuse the service if these conditions are not met.

10.10. The Customer declares that the Service Provider’s service is used with the free exercise of their right to self-determination. The Customer has the right to self-determination, including deciding freely whether to use the service. However, this decision does not affect the obligation to pay for services already provided or initiated by the Service Provider.

10.11. Providing any service by the Service Provider requires the explicit, informed consent of the Customer or the individual whose sample is sent for testing or evaluation. This consent must be free of coercion, threat, deception, and based on adequate information. The Customer may grant such consent electronically.

10.12. The Customer is obliged to appear at the laboratory partner’s premises at the pre-agreed time, arriving at least 5 minutes before the scheduled appointment.

10.13. The Customer can modify the agreed appointment once. The Customer must inform the laboratory partner about their intent to reschedule via email or phone no later than 2 p.m. on the working day before the scheduled appointment. Multiple modifications are not permitted.

10.14. The Service Provider provides a copy of test results according to the Data Protection Policy.

10.15. The Customer acknowledges that communication of test results or related health data by phone is not permitted.

10.16. The Service Provider is not responsible for any delays, errors, or failures arising from incorrect or incomplete email addresses or phone numbers provided by the Customer. Any additional costs resulting from these errors shall be borne by the Customer.

10.17. The Service Provider accepts no liability for unforeseen technical issues beyond its control that may affect the timely delivery of services, including but not limited to internet service disruptions or reagent shortages.

  1. RIGHT OF WITHDRAWAL

11.1. The contract concluded between the Parties does not fall within the scope of Government Decree No. 45/2014 (II. 26.) on detailed rules of contracts between consumers and businesses (hereinafter: Decree), according to Section 2(c) of the Decree. Consequently, the Customer is not entitled to the right of withdrawal stipulated in the Decree. Any complaints regarding the Service shall be submitted as detailed in Section 14 below, and shall be handled accordingly by the Service Provider.

  1. WARRANTY

The Service Provider provides information regarding warranties and product guarantees in accordance with relevant legislation, as follows:

12.1. Information on warranty of defects:

  • Under what circumstances can the Customer exercise their rights related to warranty of defects? The Customer can claim warranty rights against the Service Provider in case of defective performance, according to the provisions of Act V of 2013 on the Civil Code.
  • What rights are available to the Customer under warranty of defects? The Customer, at their discretion, can request repair or replacement, unless fulfilling the chosen remedy is impossible or disproportionately costly compared to another available remedy. If repair or replacement is not requested or not possible, the Customer may request a proportional reduction of the price, arrange for repair at the Service Provider’s expense, or, as a last resort, withdraw from the contract. The Customer may switch from one warranty right to another, bearing any costs associated with this change unless justified or prompted by the Service Provider.
  • Within what time limit can the Customer exercise warranty claims? The Customer must notify the defect immediately upon discovery, but no later than two months thereafter. Warranty rights lapse after two years from the date of performance.
  • Against whom can warranty claims be made? The Customer may assert warranty claims against the Service Provider.
  • What other conditions must be fulfilled to exercise warranty rights? Within six months of performance, the Customer only needs to communicate the defect; beyond six months, the Customer must prove the defect existed at the time of performance.

12.2. Information on Product Warranty:

  • Under what circumstances can the Customer exercise their product warranty right? In case of a defect in movable goods (product), the Customer may choose either the rights described in Section 12.1 or a product warranty claim.
  • What rights does the Customer have under a product warranty claim? The Customer can only request repair or replacement of the defective product.
  • When is a product considered defective? A product is defective if it does not comply with the quality standards in effect at the time of its sale or lacks properties described by the manufacturer.
  • Within what time limit can the Customer assert their product warranty claim? The Customer can assert their claim within two years of the product’s sale by the manufacturer.
  • Against whom and under what conditions can the Customer exercise a product warranty claim? The claim can be made exclusively against the product’s manufacturer or distributor. The Customer must prove the defect.
  • When is the manufacturer (distributor) exempt from product warranty obligations? The manufacturer (distributor) is exempt if they can prove the product was not manufactured or distributed in the course of their business, or the defect was scientifically undetectable at the time of sale, or resulted from compliance with mandatory legal requirements. Proving one condition is sufficient for exemption.
  • The Customer cannot simultaneously assert warranty and product warranty claims for the same defect. However, in case of a successful product warranty claim, the Customer may still assert a warranty claim against the manufacturer for replaced or repaired products.
  1. LIABILITY

13.1. The information on the Website and Webshop is provided in good faith for informational purposes only, and the Service Provider does not guarantee its accuracy or completeness.

13.2. The Customer uses the Website and the Webshop entirely at their own risk. The Service Provider accepts no liability for damages incurred during use beyond deliberate or gross negligence or breaches causing harm to life, bodily integrity, or health.

13.3. The Service Provider excludes all liability related to the behavior of Webshop and Website users. The Customer bears full responsibility for their conduct; in such cases, the Service Provider will cooperate fully with authorities investigating breaches.

13.4. The Website and Webshop may contain links to third-party websites. The Service Provider accepts no responsibility for these third parties’ data protection practices or activities.

13.5. The Service Provider may, but is not obliged to, monitor or search for illegal activities in user-uploaded content.

  1. COMPLAINT HANDLING

14.1. The Customer may submit complaints regarding the Service Provider’s products or activities via the following customer service email address: hello@foodtestplus.com.

14.2. The Service Provider must investigate written complaints within 30 days of receipt, respond substantively, and ensure the response reaches the Customer. If the complaint is rejected, the Service Provider must justify the refusal. Complaints and responses must be stored for five years.

14.3. To amicably resolve consumer disputes arising from the service, conclusion, or performance of the contract, the Customer may initiate proceedings before the competent professional chamber according to the Service Provider’s registered office, or before the Conciliation Board competent according to the Customer’s domicile or residence:

  • Baranya County Conciliation Board
    Address: 7625 Pécs, Majorosy Imre u. 36.
    Mailing Address: 7602 Pécs, Pf. 109.
    Phone: (72) 507-154
    Fax: (72) 507-152
    Chairperson: Dr. József Bodnár
    E-mail: bekelteto@pbkik.hu
  • Bács-Kiskun County Conciliation Board
    Address: 6000 Kecskemét, Árpád krt. 4.
    Phone: (76) 501-525, (76) 501-500
    Fax: (76) 501-538
    Chairperson: Dr. Zsuzsanna Horváth
    E-mail: bekeltetes@bacsbekeltetes.hu
  • Békés County Conciliation Board
    Address: 5600 Békéscsaba, Penza ltp. 5.
    Phone: (66) 324-976, 446-354, 451-775
    Fax: (66) 324-976
    Chairperson: Dr. László Bagdi
    E-mail: bekeltetes@bmkik.hu; bmkik@bmkik.hu
  • Borsod-Abaúj-Zemplén County Conciliation Board
    Address: 3525 Miskolc, Szentpáli u. 1.
    Phone: (46) 501-091, 501-870
    Fax: (46) 501-099
    Chairperson: Dr. Péter Tulipán
    E-mail: bekeltetes@bokik.hu
  • Budapest Conciliation Board
    Address: 1016 Budapest, Krisztina krt. 99.
    Phone: (1) 488-2131
    Fax: (1) 488-2186
    Chairperson: Dr. György Baranovszky
    E-mail: bekelteto.testulet@bkik.hu
  • Csongrád County Conciliation Board
    Address: 6721 Szeged, Párizsi krt. 8-12.
    Phone: (62) 554-250 ext. 118
    Fax: (62) 426-149
    Chairperson: Dr. Károly Horváth
    E-mail: info@csmkik.hu
  • Fejér County Conciliation Board
    Address: 8000 Székesfehérvár, Hosszúséta tér 4-6.
    Phone: (22) 510-310
    Fax: (22) 510-312
    Chairperson: Dr. József Vári Kovács
    E-mail: fmkik@fmkik.hu; bekeltetes@fmkik.hu
  • Győr-Moson-Sopron County Conciliation Board
    Address: 9021 Győr, Szent István út 10/a.
    Phone: (96) 520-202; 520-217
    Fax: (96) 520-218
    Chairperson: László Horváth
    E-mail: bekelteto@gymskik.hu
  • Hajdú-Bihar County Conciliation Board
    Address: 4025 Debrecen, Petőfi tér 10.
    Phone: (52) 500-735
    Fax: (52) 500-720
    Chairperson: Dr. Zsolt Hajnal
    E-mail: hbkik@hbkik.hu
  • Heves County Conciliation Board
    Address: 3300 Eger, Faiskola út 15.
    Mailing Address: 3301 Eger, Pf. 440.
    Phone: (36) 416-660 ext. 105
    Fax: (36) 323-615
    Chairperson: Dr. Csaba Gordos
    E-mail: hkik@hkik.hu
  • Jász-Nagykun-Szolnok County Conciliation Board
    Address: 5000 Szolnok, Verseghy park 8.
    Phone: (56) 510-610
    Fax: (56) 370-005
    Chairperson: Dr. Judit Lajkóné Vígh
    E-mail: kamara@jnszmkik.hu
  • Komárom-Esztergom County Conciliation Board
    Address: 2800 Tatabánya, Fő tér 36.
    Phone: (34) 513-010
    Fax: (34) 316-259
    Chairperson: Dr. György Rozsnyói
    E-mail: kemkik@kemkik.hu
  • Nógrád County Conciliation Board
    Address: 3100 Salgótarján, Alkotmány út 9/a
    Phone: (32) 520-860
    Fax: (32) 520-862
    Chairperson: Dr. Erik Pongó
    E-mail: nkik@nkik.hu
  • Pest County Conciliation Board
    Address: 1055 Budapest Kossuth tér 6-8.
    Phone: (1)-474-7921
    Fax: (1)-474-7921
    Chairperson: Dr. Károly Csanádi
    E-mail: pmbekelteto@pmkik.hu
  • Somogy County Conciliation Board
    Address: 7400 Kaposvár, Anna utca 6.
    Phone: (82) 501-000
    Fax: (82) 501-046
    Chairperson: Dr. Ferenc Novák
    E-mail: skik@skik.hu
  • Szabolcs-Szatmár-Bereg County Conciliation Board
    Address: 4400 Nyíregyháza, Széchenyi u. 2.
    Phone: (42) 311-544, (42) 420-180
    Fax: (42) 420-180
    Chairperson: Dr. Katalin Görömbeiné Balmaz
    E-mail: bekelteto@szabkam.hu
  • Tolna County Conciliation Board
    Address: 7100 Szekszárd, Arany J. u. 23-25.
    Phone: (74) 411-661
    Fax: (74) 411-456
    Chairperson: Dr. Ferenc Gáll
    E-mail: kamara@tmkik.hu
  • Vas County Conciliation Board
    Address: 9700 Szombathely, Honvéd tér 2.
    Phone: (94) 312-356
    Fax: (94) 316-936
    Chairperson: Dr. Zoltán Kövesdi
    E-mail: vmkik@vmkik.hu
  • Veszprém County Conciliation Board
    Address: 8200 Veszprém, Budapest u. 3.
    Phone: (88) 429-008
    Fax: (88) 412-150
    Chairperson: Dr. Csaba Vasvári
    E-mail: info@bekeltetesveszprem.hu
  • Zala County Conciliation Board
    Address: 8900 Zalaegerszeg, Petőfi utca 24.
    Phone: (92) 550-514
    Fax: (92) 550-525
    Chairperson: Dr. Sándor Molnár
    E-mail: zmkik@zmkik.hu; zmbekelteto@zmkik.hu

14.4. The Customer may use the European Union online dispute resolution platform at: http://ec.europa.eu/odr

14.5. Additionally, the Customer may submit consumer protection complaints to the locally competent district office acting as the consumer protection authority.

  1. DATA PROCESSING 15.1. The Service Provider handles personal data provided during the use of the Webshop confidentially and does not disclose it to third parties, except as necessary for service fulfillment, in compliance with Regulation (EU) 2016/679 (“GDPR”) and Hungarian Act CXII of 2011 on Information Self-Determination and Freedom of Information. Further details are available in the Privacy Policy accessible at https://FOODTESTplus.com/adatvedelem/.
  2. IT SECURITY 16.1. The Service Provider implements appropriate technical security measures to protect and securely store the Customer’s personal data. 16.2. Special attention is given to the secure transmission of personal and financial data. However, the Internet is an open network, and the Service Provider is not liable for damages resulting from electronic data transmission. 16.3. The Customer should only upload information to the Website or Webshop that they are comfortable disclosing publicly, considering the potential risk of unauthorized access or external attacks.
  3. FINAL PROVISIONS 17.1. If any part of these Terms becomes invalid, illegal, or unenforceable, the remaining parts remain valid and enforceable. 17.2. The Service Provider’s failure to enforce any right under these Terms does not constitute a waiver of that right unless expressly stated in writing. 17.3. Any disputes arising shall be resolved amicably, failing which the Customer is entitled to pursue claims under Hungarian law through the competent courts. 17.4. The Service Provider reserves the right to unilaterally modify these Terms at any time, notifying Customers via its website prior to changes taking effect.

This Terms and Conditions document has been translated using Translate. Our official Terms and Conditions are the Hungarian version; we assume no responsibility for any translation errors.

Effective date: until revoked or modified.

Diósd, 20 January 2025

Medical Partner Kft.